Remote Management
Professional operations without on-site payroll. Our central team runs your facility day to day, and your tenants rent, pay, and get in without waiting for an office to open.
Built for facilities that don’t need a full-time manager.
Remote Management fits best if your facility:
- Has gate access and cloud-based security cameras, or can add them
- Is a smaller facility, or is in a market where walk-in traffic is light
- Is owned by someone who wants lower operating costs without running it themselves
- Is a newer build in lease-up that needs pricing and marketing more than staff
Everything a manager would do, from a team that never calls in sick.
- Pricing: Street rates and existing-tenant rate increases set from competitor surveys and your occupancy data.
- Marketing: Google Ads campaigns, your Google Business Profile, and listings on StoragePug, SpareFoot, and StorageCafe, plus Better Business Bureau and local Chamber of Commerce profiles, all managed for your market.
- Call center: Rental, billing, and access calls answered by our team Monday through Saturday, 9 a.m. to 6 p.m., with an AI agent covering the phones 24 hours a day.
- Rentals and move-ins: Online leasing, e-signed agreements, and gate codes issued with no one on site.
- Collections: Scheduled delinquency calls, notices, and lien and auction steps run according to your state’s law.
- Accounting and reporting: Deposits reconciled, bills paid, and a monthly management report in your inbox by the 5th of each month.
- Vendor coordination: Local vendors scheduled for cleaning, lock checks, and repairs, with photo confirmation.
What your facility needs to run remotely.
Remote works when tenants can serve themselves. During your assessment we’ll check whether your facility has:
- Automated gate access
- Cloud-based security cameras we can view remotely
If something’s missing, we’ll tell you what it costs to add and whether it pays for itself.
Why owners choose Remote
- Lower operating costs: No on-site wages, benefits, or turnover.
- Rentals at any hour: Tenants rent at 10 p.m. on a Sunday, not just during office hours.
- Consistency: The same pricing discipline and collections process we use across all 44 properties.
Is your facility a fit for Remote?
We’ll review your access, technology, and market, then tell you plainly whether Remote, Hybrid, or Fully Managed fits best.
